GFI Network Server Monitor, Add, 100-249IP, 1Y, ENG Manual

GFI Product Manual Manual

90| Configuring monitor functions Manual Screenshot 88 - Disk Space check parameters dialog. A Disk Space function requires the following parameter

Manual Configuring monitor functions |91 Screenshot 89 - Daemon check properties dialog The Daemons check requires the following parameters: » Nam

Manual Check folders |93 5 Check folders 5.1 Introduction In GFI Network Server Monitor, all checks are organised into folders. Folders have prope

94| Check folders Manual Folders with the same name cannot exist on the same level. This means that you can have folders with the same name but onl

Manual Check folders |95 Example: Configuring the target computer parameter 1. Right click on the folder to be configured and select properties.. By

96| Check folders Manual 3. Click on „Find Next‟ to start the search. The Find Folder tool will identify and highlight every occurrence matching the

Manual Monitoring checks status |97 6 Monitoring checks status 6.1 Introduction You can view the current state of monitoring checks in three ways:

98| Monitoring checks status Manual The icon on the left-hand-side of listed checks indicates the relative check status. For more information on the

Manual Monitoring checks status |99 Viewing all the checks Screenshot 95 - All checks page To view the status of all checks in GFI Network Server M

Manual Introduction |1 1 Introduction 1.1 Introduction to GFI Network Server Monitor (GFI NSM) GFI Network Server Monitor is a network and server

100| Monitoring checks status Manual 6.3 Viewing the state of checks from the GFI N.S.M. Activity Monitor GFI Network Server Monitor ships with an

Manual Monitoring checks status |101 down included at the top of the dialog. For example, to see all of monitoring checks which are configured in GF

102| Monitoring checks status Manual Mobile device view Screenshot 100 – Monitoring checks status view for mobile devices The „Mobile device‟ view

Manual Monitoring checks status |103 6.5 Check state indicators Check state indicators are images which graphically define the current state of yo

104| Global alerting options Manual 7 Global alerting options 7.1 Introduction Screenshot 101 - ‘Alerting Options’ node The „Alerting Options‟

Manual Global alerting options |105 Screenshot 102 – Email Alerts configuration dialog By default, the server at the top of the mail servers list h

106| Global alerting options Manual Screenshot 103 - Mail server propertiesdialog 2. Click on „Add‟ and specify the following parameters in the Mai

Manual Global alerting options |107 1. Right click on the „Alerting Options‟ node and select „Properties‟. The alerting properties will open by defa

108| Global alerting options Manual Explanation: %CHECK_EXPLANATION% - Details on the result of the executed check. » Format – Define the message

Manual Global alerting options |109 3. Make the required changes to the message. The formatting of this message is identical to that of the email me

2| Introduction Manual through a connected GSM phone/modem or using an Email to SMS service, such as Clickatell. GFI Network Server Monitor can also

110| Global alerting options Manual 7.5 In-built GSM SMS Server Figure 2 - SMS alert flow via the in-built GSM Server The in-built GSM SMS Server

Manual Global alerting options |111 1. Right Click on the „Alerting Options‟ node and select „Properties‟. 2. Click on the „SMS‟ tab and from the

112| Global alerting options Manual 7.6 GFI FAXmaker SMS service provider template Figure 3 - SMS alert flow via GFI FAXmaker SMS service provider

Manual Global alerting options |113 Requirements In order to use the FAXmaker SMS service, you must have: 1. GFI FAXmaker installed and configured f

114| Global alerting options Manual The Clickatell Email2SMS Service allows GFI Network Server Monitor to relay SMS (text) alerts via Clickatell, a

Manual Global alerting options |115 When configuring properties, always specify the details supplied to you by Clickatell. If configuration paramet

116| Global alerting options Manual 7.8 Generic SMS service provider template Figure 5 - SMS alert flow via a web-based Email to SMS service provi

Manual Global alerting options |117 2. The SMTP server configured in the properties of the Generic SMS service must be able to send emails over the

118| Global alerting options Manual If you don‟t know your SMS gateway password, ask your SMS gateway provider to provide this information. » Body

Manual Global alerting options |119 Configuring a TAP/UCP compliant SMS Service Center Screenshot 112 – NSM 5 SMS Server configuration dialog 1. Ri

Manual Introduction |3 » Directory size function – Monitors and restricts the size of a specified directory. » File size function – Monitors and r

120| Global alerting options Manual Screenshot 113 - Providers tab 4. Choose your SMSC service provider from the available list of providers. To

Manual Global alerting options |121 Screenshot 114 - Dial & Modem properties tab 5. Click on the „Dial and Modem Properties‟ tab and specify th

122| Global alerting options Manual 1. Right click on the „Alerting Options‟ node and select „Properties‟. 2. Click on the „SMS‟ tab and from the

Manual Global alerting options |123 Changing SMSC providers details Screenshot 116 - SMSC providers list This section is only applicable for advan

124| Global alerting options Manual The number format of a recipient depends on the provider (when using SMSC). This requires an amount of trial an

Manual Global alerting options |125 » %CHECK_RESULT% - the result of the monitoring of the check represented as a string. » %CHECK_EXPLANATION% -

Manual General options |127 8 General options 8.1 Introduction Screenshot 118 – ‘General Options’ node From the „General Options‟ node you can:

128| General options Manual Screenshot 119 - Uncertain Results setup GFI Network Server Monitor can be configured to convert uncertain results to a

Manual General options |129 Screenshot 120 - built in Web Server settings To configure the built in web server: 1. Right Click on the „General Opti

4| Introduction Manual Built-in checks for Linux/Unix OS » Generic Secure Shell (SSH) check – Allows you to create custom monitor functions which c

130| General options Manual Screenshot 121 - Specifying an alias for the virtual directory 2. This will start the Virtual Directory Creation Wizard

Manual General options |131 Screenshot 123 - Setting permissions 4. Next we need to set the access permissions. Mark „Read‟ only. Do not mark any o

132| General options Manual 7. Click on „OK‟ to close the properties dialog. The Virtual Directory has been set-up and you can now test access to it

Manual General options |133 Screenshot 126 - Select authentication method If Integrated Windows authentication is used, then authentication will oc

134| General options Manual 7. Add / remove the users / groups you want to grant access to the Remote Monitor. To grant access only to users forming

Manual General options |135 Screenshot 129 - Log file setup Window To configure the logging parameters: 1. Right Click on the „General Options‟ nod

Manual Database maintenance options |137 9 Database maintenance options 9.1 Introduction Screenshot 130 - Database Options Through the „Database

138| Database maintenance options Manual 9.2.1 MS Access database backend Screenshot 131 – Ms Access backend properties dialog To use an Ms Access

Manual Database maintenance options |139 9.2.2 MSDE/MS SQL Server database backend Screenshot 132 - MSDE/MS SQL Server backend properties dialog T

Manual Introduction |5 » Enumerate Computers function – Searches your network for a list of domains, workgroups and constituent computers. » Enume

Manual Users and Groups |141 10 Users and Groups 10.1 Introduction GFI Network Server Monitor checks refer to the user's properties to gain a

142| Users and Groups Manual Screenshot 134 - User Properties dialog 10.2.2 Configure user’s general parameters These parameters define the genera

Manual Users and Groups |143 Screenshot 135 - Working Hours Setup dialog Marked ( ) hours indicate working time. To setup working hours, click on

144| Users and Groups Manual Screenshot 136- Alerts Setup Dialog Enable the alerts that will be used when alerts occur during and/or outside of wor

Manual Users and Groups |145 Screenshot 137- Members of tab To specify the group(s) to which this user will be added, click on „Add‟. TIP: You ca

146| Users and Groups Manual Screenshot 138 - Group Properties dialog 2. Specify the group name (e.g. NetworkAdministrators) and the string which d

Manual Reporting |147 11 Reporting 11.1 Introduction Out of the box, GFI Network Server Monitor includes a dedicated reporting tool. This tool

148| Reporting Manual Screenshot 140 - Select the period to be covered by report 3. Specify the monitoring period („From:‟ and „To:‟ date) to be co

Manual Reporting |149 Screenshot 142 – Choose the report format required 5. Specify the format type and output file name of the report. Select ‘CS

6| Introduction Manual Monitor. To launch this module go on Start > GFI Network Server Monitor program group > GFI Network Server Monitor conf

150| Reporting Manual Screenshot 143 - The availability detailed report 11.3 Availability-Summary Report The Availability-Summary Report contains

Manual Reporting |151 Screenshot 144 - First Stage of the report wizard: Report Type dialog To generate an Availability-Summary Report: 1. Launch t

152| Reporting Manual Screenshot 145 - The availability summary report

Manual Network tools |153 12 Network tools 12.1 Enumerate computers This tool searches for domains and/or workgroups on your network. Once the d

154| Network tools Manual Screenshot 147 - Enumerate Computers - Advanced tab options 5. Define additional information to be displayed by marking „

Manual Network tools |155 Screenshot 148 - Enumerate Processes setup window - General Tab This tool requires the following parameters in the „Gener

156| Network tools Manual 7. Click on „Start‟ to start enumerating processes. Screenshot 149 – List of Highlighted Processes 12.3 DNS lookup This

Manual Network tools |157 3. Specify the information to be retrieved. » Basic Information – i.e. host name and what IP this resolves. » Host Infor

158| Network tools Manual 12.5 Traceroute This tool shows the network path that GFI Network Server Monitor followed to reach the target computer. W

Manual Network tools |159 Screenshot 153 – The SNMP Audit tool 1. Specify the following parameters: » IP Address – The IP address of the computer

Manual Installing GFI Network Server Monitor |7 2 Installing GFI Network Server Monitor 2.1 System requirements 2.1.1 Supported operating syste

160| Network tools Manual SNMP will help malicious users learn a lot about your system, making password guessing and similar attacks much easier. U

Manual Other features |161 13 Other features 13.1 Export configurations You can export a copy of your GFI Network Server Monitor configuration set

162| Other features Manual Screenshot 156 - Import configuration settings 2. Specify the complete path to the XML file containing the configuration

Manual Other features |163 Screenshot 158 – Check for Newer Builds To check for newer builds, right click on „Version Information‟ in the „General‟

Manual Writing your own monitoring functions |165 14 Writing your own monitoring functions 14.1 Introduction GFI Support cannot assist you in the

166| Writing your own monitoring functions Manual If( condition ) Then EXPLANATION = "Yes it is true because ..." Function_i = T

Manual Writing your own monitoring functions |167 » Function name – Specify the function that GFI Network Server Monitor service will be calling fr

168| Writing your own monitoring functions Manual 2000 operating system; and it‟s not part of NT4. For NT4, please download the file from the Micros

Manual Troubleshooting |169 15 Troubleshooting 15.1 Introduction The troubleshooting chapter explains how you should go about resolving any softwa

8| Installing GFI Network Server Monitor Manual Screenshot 2 - Previous Version Detected 3. The Installation Wizard starts by checking if you have

Manual Index |171 Index A ADSI, 4, 165, 167, 168 Alerting Options, 104, 105, 106, 107, 108, 111, 113, 114, 117, 119, 121, 123, 124 alerts, 1, 5, 12,

172| Index Manual Properties, 60, 61, 65, 94, 95, 105, 106, 107, 108, 111, 113, 114, 117, 119, 121, 123, 124, 128, 129, 134, 135, 137 property inher

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Manual Installing GFI Network Server Monitor |9 Screenshot 4 – Import settings from an older installation The following stage is required only if

http://www.gfi.com [email protected] The information and content in this document is provided for informational purposes only

10| Installing GFI Network Server Monitor Manual Screenshot 5 - User and License key details The following stage is only required during a new (cl

Manual Installing GFI Network Server Monitor |11 Screenshot 6- Service Account details 7. Specify a service account for GFI Network Server Monitor.

12| Installing GFI Network Server Monitor Manual The following stage is only required during a new (clean) installation. 8. Specify the SMTP/mail

Manual Installing GFI Network Server Monitor |13 When using Windows NT authentication, ensure that the GFI Network Server Monitor services are runn

14| Configuring GFI Network Server Monitor Manual 3 Configuring GFI Network Server Monitor 3.1 Getting started with GFI Network Server Monitor

Manual Configuring GFI Network Server Monitor |15 Screenshot 10 – Specify the OS of the target computer 2. Select the operating system installed on

16| Configuring GFI Network Server Monitor Manual Screenshot 12 – Specify additional applications that require monitoring 4. Select any additional

Manual Configuring GFI Network Server Monitor |17 5. Specify the target computer(s) on your network which fit the options you selected (operating sy

18| Configuring GFI Network Server Monitor Manual Screenshot 15 - ICMP/Ping check properties dialog 3. Configure the parameters to be used by the s

Manual Configuring GFI Network Server Monitor |19 Screenshot 16 – The Select Computer(s) dialog 4. Select the target computer(s) to ping. TIP 1:

Contents 1 Introduction 1 1.1 Introduction to GFI Network Server Monitor (GFI NSM) ... 1 1.2 Key features ...

20| Configuring GFI Network Server Monitor Manual Logon credentials Some type of checks (e.g., IMAP, POP3) may require alternative logon credentials

Manual Configuring GFI Network Server Monitor |21 Screenshot 18 – The Select Target folder dialog Refer to 'Configuring Monitor Functions&apo

22| Configuring GFI Network Server Monitor Manual 3.4.1 Configure general parameters Screenshot 19 - Check properties dialog To specify the genera

Manual Configuring GFI Network Server Monitor |23 3.4.2 Configure check (functional) parameters The check functional parameters are the test settin

24| Configuring GFI Network Server Monitor Manual Computers running on Linux and Unix may require reference to a certificate authentication (privat

Manual Configuring GFI Network Server Monitor |25 Alerts and actions Screenshot 22 - Actions Setup dialog Actions refer to the activities which f

26| Configuring GFI Network Server Monitor Manual Screenshot 23- Alerts Setup Dialog These alerts can be sent in two situations: » When a monitori

Manual Configuring GFI Network Server Monitor |27 uses the modem to dial in to the SMSC provider and deliver the actual SMS message(s); most countri

28| Configuring GFI Network Server Monitor Manual Screenshot 25 - Alerts setup dialog 3. Choose the event for which alerts must be sent: » Select

Manual Configuring GFI Network Server Monitor |29 Select the „Once every …… minutes as long as the check continues failing’ option, ONLY if this a

6.5 Check state indicators ... 103 7 Global alerting options 104 7.1 Introduction ...

30| Configuring GFI Network Server Monitor Manual Screenshot 28 - File parameters dialog If the file requires any parameters you can still pass the

Manual Configuring GFI Network Server Monitor |31 3.4.6 Restart computers/services after an alert is triggered Screenshot 29 - Services / Computer

32| Configuring GFI Network Server Monitor Manual E.g., If you access the Internet through a Proxy Server, an ICMP Ping dependency check can be set

Manual Configuring GFI Network Server Monitor |33 Screenshot 31 – List of available checks TIP: Multiple check selections are possible by holding d

34| Configuring GFI Network Server Monitor Manual Screenshot 32 - Maintenance schedule Dialog To set up maintenance schedules: 1. Right click on th

Manual Configuring GFI Network Server Monitor |35 All properties except for the „Check details‟ and „Check (functional) Parameters‟ can be inherited

36| Configuring GFI Network Server Monitor Manual 3.6 Enable or disable checks Screenshot 34 – Check Status display and relative options GFI Netwo

Manual Configuring GFI Network Server Monitor |37 When running a check through the 'Monitor Now…' utility, no alerts or actions are trigg

Manual Configuring monitor functions |39 4 Configuring monitor functions 4.1 Introduction As soon as the new check wizard is triggered, you must

14.1 Introduction ... 165 14.2 Writing a script/function ...

40| Configuring monitor functions Manual An HTTP/HTTPs function requires the following parameters: » URL:http(s):// – Specify the location of the H

Manual Configuring monitor functions |41 GFI Network Server Monitor can be configured to go through a proxy server as well as to pass access credent

42| Configuring monitor functions Manual » Requires an encrypted connection (SSL) – Select this option if you want to encrypt the data during trans

Manual Configuring monitor functions |43 Screenshot 39 - NNTP Server check parameters dialog An NNTP news server availability function requires the

44| Configuring monitor functions Manual » Port – Specify the TCP port to be used when connecting to the POP3 mail server (POP3 Default port is 110

Manual Configuring monitor functions |45 Screenshot 41 - SMTP server check parameters dialog The SMTP Mailserver check requires the following param

46| Configuring monitor functions Manual GFI Network Server Monitor uses NTP to check the availability of internal and external time sources. Scree

Manual Configuring monitor functions |47 Screenshot 43 - DNS server check parameters dialog The DNS server check requires the following parameters:

48| Configuring monitor functions Manual Although local hosts should normally respond to ping requests within milliseconds, an ICMP timeout failure

Manual Configuring monitor functions |49 Screenshot 45 - TCP/IP check parameters dialog A TCP/IP check requires the following parameters: » Port –

50| Configuring monitor functions Manual 4.2.11 Email Route check Figure 1 – Email Route check operation The Email Route check verifies if your em

Manual Configuring monitor functions |51 » The sender‟s and recipient‟s email address. For more information on how to configure these parameters re

52| Configuring monitor functions Manual Configuring the sender’s and recipient’s email address Screenshot 47 - The test email details dialog Click

Manual Configuring monitor functions |53 4.2.12 Configuring the SMTP Server details Screenshot 48 - SMTP Server configuration dialog Click on the

54| Configuring monitor functions Manual » Use the following credentials – Select this option to specify the additional credentials to be used for

Manual Configuring monitor functions |55 » Port – Specify the TCP port through which the connection will be established. By default this parameter

56| Configuring monitor functions Manual Screenshot 50 - SNMP check parameters dialog The SNMP (Simple Network Management Protocol) GET message all

Manual Configuring monitor functions |57 Screenshot 51 - VBscript check parameters dialog A VBScript function requires the following parameters: »

58| Configuring monitor functions Manual Strings must always be specified within double quotes (“”) e.g. “Mail Server”. You may make changes to t

Manual Configuring monitor functions |59 Screenshot 54 - Performance Counter - Object Selection Dialog 1. Specify the target computer containing th

List of screenshots Screenshot 1 - The GFI Network Server Monitor configuration 6 Screenshot 2 - Previous Version Detected 8 Screenshot 3 - Check

60| Configuring monitor functions Manual Screenshot 55 - Command Line Output check parameters dialog The parameters required for this function are:

Manual Configuring monitor functions |61 Screenshot 56 - Process Properties check parameters dialog The parameters required for this function inclu

62| Configuring monitor functions Manual Screenshot 57 - Event log check parameters dialog It can also look for specific patterns in the descriptio

Manual Configuring monitor functions |63 Use (*) wildcard to indicate all/any criteria. 4.5.2 File Existence GFI Network Server Monitor can check

64| Configuring monitor functions Manual Screenshot 59 - Disk space check parameters dialog A Disk Space function requires the following parameters

Manual Configuring monitor functions |65 Screenshot 60 - Services check parameters dialog A Service monitor function requires the following paramet

66| Configuring monitor functions Manual 4.5.5 CPU Usage This monitor function requires WMI to be installed on the computer running GFI Network

Manual Configuring monitor functions |67 Screenshot 63 - Directory Size check parameters dialog The Directory Size function requires the following

68| Configuring monitor functions Manual Screenshot 64 - File size check parameters dialog The file size function requires the following parameters

Manual Configuring monitor functions |69 Screenshot 65 - LDAP Query check parameters dialog No Setup parameters are required for this check. 4.5.9

Screenshot 62 - CPU usage check parameters dialog 66 Screenshot 63 - Directory Size check parameters dialog 67 Screenshot 64 - File size check par

70| Configuring monitor functions Manual Screenshot 66 - Physical Disk check parameters dialog No parameters are required for this function. 4.5.10

Manual Configuring monitor functions |71 Screenshot 67 - Printer availability check parameters dialog The Printer Availability rule requires the fo

72| Configuring monitor functions Manual Screenshot 68 – Running Process check parameters dialog A Process monitor rule requires the following para

Manual Configuring monitor functions |73 Screenshot 69 – Users and Groups check parameters dialog The User and Groups membership function requires

74| Configuring monitor functions Manual Screenshot 70 - ISA Server check parameters dialog The parameters required are: 1. Specify the ISA Server

Manual Configuring monitor functions |75 Screenshot 71 - Exchange server check parameters dialog The Exchange server check requires the following p

76| Configuring monitor functions Manual Screenshot 72 - MS SQL/ADO check parameters dialog An MS SQL / ADO function requires the following paramet

Manual Configuring monitor functions |77 Screenshot 73 - ODBC administrator with sample database configured A system DSN entry is setup as follows

78| Configuring monitor functions Manual Screenshot 75 - Generic ODBC properties The ODBC check requires the following parameter: » ODBC DSN name

Manual Configuring monitor functions |79 Screenshot 76 – Terminal Services: Port Check parameters dialog A Terminal Services check requires the fol

Screenshot 126 - Select authentication method 133 Screenshot 127 - Setting permissions 133 Screenshot 128 - Proxy Server Setup Window 134 Screens

80| Configuring monitor functions Manual Screenshot 77 – Terminal Services: Physical Logon check parameters dialog The parameters required by this

Manual Configuring monitor functions |81 Screenshot 78 - SSH check parameters dialog A Generic SSH Script Check requires the following parameters:

82| Configuring monitor functions Manual The “Generic Secure Shell (SSH) Check” requires logon credentials (i.e. username and password or Private

Manual Configuring monitor functions |83 » File must contain …string – Enable this flag and specify the string to be searched for in the existing f

84| Configuring monitor functions Manual Screenshot 82 – Directory/folder Size setup window A Directory Size function requires the following parame

Manual Configuring monitor functions |85 Screenshot 83 - File size check parameters dialog The File Size function requires the following parameters

86| Configuring monitor functions Manual Screenshot 84 - Printer check parameters dialog GFI Network Server Monitor uses a Linux shell script, via

Manual Configuring monitor functions |87 Screenshot 85 –Running Process check parameters dialog A process check requires the following parameter: »

88| Configuring monitor functions Manual Screenshot 86 – Users and Groups check parameters dialog The User/Group membership function requires the f

Manual Configuring monitor functions |89 Screenshot 87 - Disk Partition check parameters dialog The parameters required by this function are:- » P