GFI FAXmaker, Unl, 3Y Especificaciones

Administration & Configuration ManualFind out how to configure GFI FaxMaker in different environments, andconfigure advanced features.

GFI FaxMaker 1 Introduction | 11 Introduction1.1 AboutGFI FaxMaker is a fax server that enables you to send and receive faxes and SMS using your email

GFI FaxMaker 5 Configuration - Receiving faxes | 91Screenshot 69: OCR properties2. Configure the following options:Option DescriptionAppend OCR output

GFI FaxMaker 6 SMS | 926 SMSGFI FaxMaker also features a complete SMS gateway that enables users to send SMS from theirworkstations.6.1 How to send an

GFI FaxMaker 6 SMS | 93Screenshot 70: Sending SMS from email clientMethod 2: Using the GFI FaxMaker Client applicationUse the GFI FaxMaker SMS Message

GFI FaxMaker 6 SMS | 94Screenshot 71: Sending SMS from email client6.2 Receiving SMSGFI FaxMaker routes incoming SMS directly to the user’s mailbox vi

GFI FaxMaker 6 SMS | 95Screenshot 72: Received SMS viewed in email clientFor more information, refer to Routing received SMS (page 102).6.3 Requiremen

GFI FaxMaker 6 SMS | 96Use Clickatell, an SMS provider preconfigured for use with GFI FaxMaker. For more information,refer to http://www.clickatell.co

GFI FaxMaker 6 SMS | 97Screenshot 73: Configuring the GFI SMS server3. Select GFI SMS server and configure:Option DescriptionAutomaticDetectionSelect

GFI FaxMaker 6 SMS | 98Option DescriptionEdit Line Select a line to edit properties for and from the GSM Device tab, configure the following options:C

GFI FaxMaker 6 SMS | 99Screenshot 74: Configuring an SMS service provider3. Select Generic SMS service provider template and configure the following s

GFI FaxMaker 6 SMS | 100NOTEWhen using the Clickatell SMS service, ensure that users always include the country codeof recipients.Configure the follow

GFI FaxMaker 1 Introduction | 21.4 How GFI FaxMaker works - Sending faxesStep 1: Various methods used to send a faxThe fax content is sent to GFI FaxM

GFI FaxMaker 6 SMS | 101Screenshot 76: SMS options2. From the SMS Options tab, configure:Option DescriptionSend multiple SMS messages iftext length is

GFI FaxMaker 6 SMS | 1026.4.3 SMS UsersTo specify the list of users allowed to send SMS:Screenshot 77: Configuring SMS users1. From GFI FaxMaker Confi

GFI FaxMaker 6 SMS | 103Screenshot 78: SMS routing properties2. Configure the following options:Tab DescriptionDefault SMS Routers Users to whom GFI F

GFI FaxMaker 6 SMS | 104Log file Descriptionsms_recv.logContains a log of received SMS in the following format:Date,Time,Sender,Recipient,Status,Messa

GFI FaxMaker 7 Uninstalling GFI FaxMaker | 1057 Uninstalling GFI FaxMakerThis chapter describes how to uninstall GFI FaxMaker for all supported operat

GFI FaxMaker 8 Troubleshooting and support | 1068 Troubleshooting and support8.1 IntroductionThis chapter explains how to resolve any issues encounter

GFI FaxMaker 8 Troubleshooting and support | 107Issue Possible SolutionsSender receives the followingerror:1706 : Document Conversion Error.CauseThis

GFI FaxMaker 8 Troubleshooting and support | 1088.2.3 Issues encountered when receiving faxesIssue Possible SolutionsGFI FaxMaker does notanswer calls

GFI FaxMaker 8 Troubleshooting and support | 1098.3.2 Debug modeBy switching on the GFI FaxMaker debug mode, GFI FaxMaker creates more detailed log fi

GFI FaxMaker 9 Appendix 1: Microsoft® Exchange 2000/2003 Connector | 1109 Appendix 1: Microsoft®Exchange 2000/2003 ConnectorThe SMTP connector is a st

GFI FaxMaker 1 Introduction | 31.5 How GFI FaxMaker works - Receiving faxesStep 1: Receive fax callThe sender transmits the fax. This is received by G

GFI FaxMaker 9 Appendix 1: Microsoft® Exchange 2000/2003 Connector | 111Screenshot 79: Specifying IP/Name of GFI FaxMaker machine3. From General tab,

GFI FaxMaker 9 Appendix 1: Microsoft® Exchange 2000/2003 Connector | 112Screenshot 80: Specifying FAX as an address space6. In Other Address Space Pro

GFI FaxMaker 9 Appendix 1: Microsoft® Exchange 2000/2003 Connector | 113Screenshot 81: Specifying faxmaker.com9. In Internet Address Space Properties

GFI FaxMaker 9 Appendix 1: Microsoft® Exchange 2000/2003 Connector | 114Screenshot 82: The address space tab9. In the Connector scope section, select

GFI FaxMaker 9 Appendix 1: Microsoft® Exchange 2000/2003 Connector | 115Exchange server.No further configuration is required.NOTEIf the connector is n

GFI FaxMaker 10 Appendix 2: Microsoft® Exchange 2007/2010/2013 Connector | 11610 Appendix 2: Microsoft®Exchange 2007/2010/2013 ConnectorWhen using GFI

GFI FaxMaker 10 Appendix 2: Microsoft® Exchange 2007/2010/2013 Connector | 117new-receiveconnector -name "GFIFaxMaker" -Bindings "0.0.0

GFI FaxMaker 10 Appendix 2: Microsoft® Exchange 2007/2010/2013 Connector | 118NOTEIf the connectors are not named GFIFaxMaker (for example, if connect

GFI FaxMaker 11 Glossary | 11911 GlossaryAActive DirectoryA technology that provides a variety of network services, including LDAP-like directory serv

GFI FaxMaker 11 Glossary | 120Fax lineA physical telephone line or software-based (FoIP) line, linked to a fax device (modem orISDN/fax card).Fax over

GFI FaxMaker 2 Using GFI FaxMaker | 42 Using GFI FaxMakerTopics in this chapter:2.1 How users send faxes 42.2 How users view received faxes 82.3 Monit

GFI FaxMaker 11 Glossary | 121OOCRSee Optical Character RecognitionOptical Character RecognitionThe process of converting received faxes into text.PPO

12 IndexAANALOG CAPI2.0 devices 13API Identifier 100Authentication 32, 106Auto-print 16, 81, 89BBackup faxes 16, 84Baud Rate 98Billing 45, 67, 72Brook

LLicensed users 4, 17, 20, 30, 76, 102, 108Line Routing 75Local fax ID 15, 107Log files 34, 103, 109MMax. resolution 15Max. speed 15Microsoft Exchange

USA, CANADA AND CENTRAL AND SOUTH AMERICA15300 Weston Parkway, Suite 104 Cary, NC 27513, USATelephone: +1 (888) 243-4329Fax: +1 (919) 379-3402ussales@

GFI FaxMaker 2 Using GFI FaxMaker | 5Use the Microsoft®Outlook®address book for recipients that have a fax number configured.Address the email to [FAX

GFI FaxMaker 2 Using GFI FaxMaker | 62.1.2 Printing content to GFI FaxMaker - NetPrintQueue2FaxScreenshot 2: Printing document to faxUsers print conte

GFI FaxMaker 2 Using GFI FaxMaker | 72.1.3 Using the GFI FaxMaker Client applicationScreenshot 3: The GFI FaxMaker Fax Message formGFI FaxMaker Client

GFI FaxMaker 2 Using GFI FaxMaker | 82.2 How users view received faxesReceived faxes are forwarded to the user via email. The email will contain a fax

GFI FaxMaker 2 Using GFI FaxMaker | 92.3 Monitoring GFI FaxMaker operationScreenshot 5: The GFI FaxMaker monitorUse the GFI FaxMaker Monitor to monito

GFI FaxMaker 2 Using GFI FaxMaker | 10Feature DescriptionFaxes in queue Select the Queued Faxes node to show all faxes that are waiting to be sent.Oth

The information and content in this document is provided for informational purposes only and isprovided "as is" with no warranty of any kind

GFI FaxMaker 3 General configuration settings | 113 General configuration settingsTopics in this chapter:3.1 Fax Lines 123.2 Licensed users 203.3 Fax

GFI FaxMaker 3 General configuration settings | 123.1 Fax LinesA fax line is a physical telephone line assigned to a fax device (modem or ISDN/fax car

GFI FaxMaker 3 General configuration settings | 13Screenshot 7: Adding an ISDN channel2. Specify the following details:Setting ConfigurationAvailable

GFI FaxMaker 3 General configuration settings | 14Device Type SettingsGFI Fax ModemDriverModem type - Select the fax modem type.Advanced Modem Options

GFI FaxMaker 3 General configuration settings | 15Screenshot 8: The line options tab4. From the Line options tab, configure:Option ConfigurationMax. r

GFI FaxMaker 3 General configuration settings | 16Option ConfigurationDisable use ofECM if availableBy default, GFI FaxMaker automatically corrects er

GFI FaxMaker 3 General configuration settings | 17Option ConfigurationGenerate beeptone beforecaptureFax device gives a beep when answering a call as

GFI FaxMaker 3 General configuration settings | 18Screenshot 11: Line test tab7. From the Line test tab, you can send a fax to test the line settings.

GFI FaxMaker 3 General configuration settings | 193.1.4 Fax modem propertiesGFI FaxMaker can send and receive faxes using a wide range of fax modems c

GFI FaxMaker 3 General configuration settings | 20Option DescriptionModem type Key in a user friendly name for the modem type, such as the device bran

Contents1 Introduction 11.1 About 11.2 System requirements 11.3 Installing GFI FaxMaker instructions 11.4 How GFI FaxMaker works - Sending faxes 21.5

GFI FaxMaker 3 General configuration settings | 21Managingusers/groupsDescriptionAddingusers orgroupsActive Directory: To add users or groups click Ne

GFI FaxMaker 3 General configuration settings | 22NOTEAll fields can be left empty, except for Email address and Display name. Email addressmust be un

GFI FaxMaker 3 General configuration settings | 236. Launch GFI FaxMaker Monitor and from Fax Server node click Restart server to restart the GFIFaxMa

GFI FaxMaker 3 General configuration settings | 24Screenshot 16: Email2Fax Gateway setup2. From the SMTP Connector tab, configure the following option

GFI FaxMaker 3 General configuration settings | 253.4.2 POP3 DownloaderGFI FaxMaker can be configured to retrieve faxes and SMS for transmission from

GFI FaxMaker 3 General configuration settings | 26Option DescriptionFull email address of mailboxspecified aboveThe email address of the POP3 mailbox.

GFI FaxMaker 3 General configuration settings | 27IMPORTANTIf the connectors on the mail server are not modified, emails addressed to the customfax &a

GFI FaxMaker 3 General configuration settings | 283. Click OKto apply changes.Step 3:Test the new settingsWhen completed, it is recommended to test

GFI FaxMaker 3 General configuration settings | 29IMPORTANTCustomize options for your country’s telephone dialling system. Failure to do so maycause f

GFI FaxMaker 3 General configuration settings | 30There are 2 methods of archiving:Send fax copies to an email address - copies of transmitted, receiv

5.2 Fax routing 755.3 Printers 885.4 Junk Fax filter 905.5 OCR 906 SMS 926.1 How to send an SMS 926.2 Receiving SMS 946.3 Requirements 956.4 Configure

GFI FaxMaker 3 General configuration settings | 31Option DescriptionArchive faxes in thisformatBy default, GFI FaxMaker archives faxes in .fax format.

GFI FaxMaker 3 General configuration settings | 32Screenshot 22: Database configuration3. Click Setup Database to configure the database where to stor

GFI FaxMaker 3 General configuration settings | 333.8.1 Faxing using Fax ServicesIMPORTANTOnline fax services require the full recipient number, inclu

GFI FaxMaker 3 General configuration settings | 34Screenshot 23: New fax service account3. Configure the following options:Option DescriptionAccount d

GFI FaxMaker 3 General configuration settings | 35Log file DescriptionRcvlog.txt Contains a log of received faxes in the following format:Date, Time,

GFI FaxMaker 3 General configuration settings | 36Screenshot 25: HP Digital sender set-up2. From the HPDS tab, select Scan folder for HPF files. Key i

GFI FaxMaker 3 General configuration settings | 373. Click OK.3.12 GFI FaxMaker Licensing informationTo review and modify licensing details, from GFI

GFI FaxMaker 3 General configuration settings | 38Screenshot 27: GFI FaxMaker version information3.14 Product PatchesThe Product Patches feature verif

GFI FaxMaker 4 Configuration - Sending faxes | 394 Configuration - Sending faxesTopics in this chapter:4.1 Sending options 404.2 Document Conversion 4

GFI FaxMaker 4 Configuration - Sending faxes | 404.1 Sending options1. From GFI FaxMaker Configuration, right-click Sending/Receiving Options and sele

List of FiguresScreenshot 1: Sending a fax using the email client 4Screenshot 2: Printing document to fax 6Screenshot 3: The GFI FaxMaker Fax Message

GFI FaxMaker 4 Configuration - Sending faxes | 414.2 Document ConversionGFI FaxMaker enables users to send faxes by attaching content to an email. GFI

GFI FaxMaker 4 Configuration - Sending faxes | 42Option DescriptionAdd To add new file formats for conversion, key in the Extension to add. In Command

GFI FaxMaker 4 Configuration - Sending faxes | 43Screenshot 31: Fax transmission report options2. Configure the following options:Option DescriptionRe

GFI FaxMaker 4 Configuration - Sending faxes | 44Screenshot 32: SMS transmission report options2. From the SMS tab, select Report successful outgoing

GFI FaxMaker 4 Configuration - Sending faxes | 45NOTEReports starting with html prefix (for example, htmlrecv.fbt), are the equivalentreports in HTML

GFI FaxMaker 4 Configuration - Sending faxes | 464.4 Header/Footer optionsGFI FaxMaker enables you to customize the header and footer text for all out

GFI FaxMaker 4 Configuration - Sending faxes | 474.4.2 Incoming faxes1. From GFI FaxMaker Configuration, right-click Advanced > Header/Footer/Stamp

GFI FaxMaker 4 Configuration - Sending faxes | 48For example, to block specific users from sending faxes to international numbers, add a call blocking

GFI FaxMaker 4 Configuration - Sending faxes | 49NOTE1. Public Contacts do not have to be configured if:users are not using the email client to send f

GFI FaxMaker 4 Configuration - Sending faxes | 50Screenshot 37: Public contacts node3. Select Enable Exchange Public Contacts retrieval.4. Click Add a

Screenshot 39: Coverpage options tab 54Screenshot 40: Creating a new coverpage 55Screenshot 41: Coverpage options 56Screenshot 42: Front covernote use

GFI FaxMaker 4 Configuration - Sending faxes | 512. Locate the following key:HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Me

GFI FaxMaker 4 Configuration - Sending faxes | 52Coverpage: A page that includes fax details (such as recipient and sender’s information) and themessa

GFI FaxMaker 4 Configuration - Sending faxes | 53Screenshot 38: Coverpage users3. From the Users tab add the users for which to apply the coverpage.4.

GFI FaxMaker 4 Configuration - Sending faxes | 54Screenshot 39: Coverpage options tab3. From the Options tab, click Edit. Coverpage is loaded in text

GFI FaxMaker 4 Configuration - Sending faxes | 55Step 2: Add coverpage to GFI FaxMaker1. From GFI FaxMaker Configuration, navigate to Coverpages >

GFI FaxMaker 4 Configuration - Sending faxes | 56Screenshot 41: Coverpage options2. Configure the following options:Option DescriptionSend coverpages

GFI FaxMaker 4 Configuration - Sending faxes | 57Default Front covernoteThe default Front covernote is the covernote applied for all users that have n

GFI FaxMaker 4 Configuration - Sending faxes | 58NOTE1. You can use fields to display useful information. For more information, refer toSupported merg

GFI FaxMaker 4 Configuration - Sending faxes | 59Screenshot 44: Front covernote options2. Configure the following options:Option DescriptionUse frontc

GFI FaxMaker 4 Configuration - Sending faxes | 60Field Description[s_name_lf] Sender’s last & first name[s_company] Sender’s company name[s_depart

Screenshot 79: Specifying IP/Name of GFI FaxMaker machine 111Screenshot 80: Specifying FAX as an address space 112Screenshot 81: Specifying faxmaker.c

GFI FaxMaker 4 Configuration - Sending faxes | 61Screenshot 45: A document ready to be printed to NetPrintQueue2FAXHow it works1. Users prepare conten

GFI FaxMaker 4 Configuration - Sending faxes | 62Screenshot 46: Printing a document to NetPrintQueue2FAX4.8.1 Configuring NetPrintQueue2FAX optionsGFI

GFI FaxMaker 4 Configuration - Sending faxes | 63Screenshot 47: NetPrintQueue2FAX configuration2. Configure the following options:Option DescriptionEn

GFI FaxMaker 4 Configuration - Sending faxes | 64NOTEThis procedure is the same as adding any other Windows®network printer driver.Select client’s ope

GFI FaxMaker 4 Configuration - Sending faxes | 65NOTEIf GFI FaxMaker is installed on a 64-bit machine, the driver needs to be locatedmanually:a. In Co

GFI FaxMaker 4 Configuration - Sending faxes | 66NOTE:XMLAPI can also be used to send SMS in the same way.APIs must be formatted to a standard convent

GFI FaxMaker 4 Configuration - Sending faxes | 674.11 Enabling XMLAPITo enable and configure TextAPI:1. From GFI FaxMaker Configuration, right-click A

GFI FaxMaker 4 Configuration - Sending faxes | 68NOTE1. Faxes without billing codes are not sent if billing codes are enabled.2. Billing codes can als

GFI FaxMaker 4 Configuration - Sending faxes | 69NOTEThis documentation includes information on how to configure the GFI FaxMakerconnector only. It is

GFI FaxMaker 4 Configuration - Sending faxes | 70Screenshot 51: GFI FaxMaker connector settings3. In the Configure Connector (GFI FaxMaker)pane, clic

List of TablesTable 1: Terms and conventions used in this manual 1Table 2: Real-time monitoring features 9Table 3: Add fax line options 13Table 4: Fax

GFI FaxMaker 4 Configuration - Sending faxes | 71Screenshot 52: GFI FaxMaker Nuance eCopy ShareScan connector SMTPsettings4. From the SMTP tab, confi

GFI FaxMaker 4 Configuration - Sending faxes | 72Option DescriptionDefault BillingCodeSpecify the default Billing Code to use when sending faxes over

GFI FaxMaker 4 Configuration - Sending faxes | 73Screenshot 53: Nuance eCopy ShareScan Connector fax details3. Key in the following details:Option Des

GFI FaxMaker 5 Configuration - Receiving faxes | 745 Configuration - Receiving faxesTopics in this chapter:5.1 Receiving Options 745.2 Fax routing 755

GFI FaxMaker 5 Configuration - Receiving faxes | 75Option DescriptionPaper size threshold Select the paper size for the received faxes. Incoming faxes

GFI FaxMaker 5 Configuration - Receiving faxes | 76Screenshot 55: Creating a new DID route2. Configure the following options:Option DescriptionDTMF/DI

GFI FaxMaker 5 Configuration - Receiving faxes | 771. From GFI FaxMaker Configuration, right-click Routing > DTMF/DID and select Export DTMF/DIDran

GFI FaxMaker 5 Configuration - Receiving faxes | 78NOTEFor more information, refer to OCR (page 90).OCR routing propertiesConfigure OCR settings to us

GFI FaxMaker 5 Configuration - Receiving faxes | 79Screenshot 58: New search phrase - Creating a new OCR search phrase2. Key in a phrase to search for

GFI FaxMaker 5 Configuration - Receiving faxes | 80Screenshot 60: Creating a new CSID route2. Key in the CSID.3. Click OK to continue configuring rout

Table 39: General receiving options 74Table 40: Fax routing methods 75Table 41: DTMF/DID routing options 76Table 42: OCR routing options 78Table 43: R

GFI FaxMaker 5 Configuration - Receiving faxes | 81Excluding route from archivingAuto-print incoming faxesBacking up received faxesTransmission report

GFI FaxMaker 5 Configuration - Receiving faxes | 82Option DescriptionSave fax and send transmission reportwith link to faxA transmission report is ema

GFI FaxMaker 5 Configuration - Receiving faxes | 83Screenshot 62: Automatically print fax1. From the routing rule properties dialog, select the Printe

GFI FaxMaker 5 Configuration - Receiving faxes | 84Screenshot 63: Automatically backup faxes1. From the routing rule properties dialog, select the Bac

GFI FaxMaker 5 Configuration - Receiving faxes | 85Screenshot 64: Routing properties - users that receive all incoming faxes2. Select the Receive all

GFI FaxMaker 5 Configuration - Receiving faxes | 86Screenshot 65: Routing properties - specifying default fax routers2. Select the Default Routers tab

GFI FaxMaker 5 Configuration - Receiving faxes | 87Full access to the GFI FaxMaker account (user credentials specified during installation) in order t

GFI FaxMaker 5 Configuration - Receiving faxes | 885.2.8 Routing to a public folder in ExchangeGFI FaxMaker can route received faxes to a Microsoft®Ex

GFI FaxMaker 5 Configuration - Receiving faxes | 89Screenshot 67: Configuring printers2. From the General tab, specify how GFI FaxMaker should resize

GFI FaxMaker 5 Configuration - Receiving faxes | 901. From GFI FaxMaker Configuration, right-click Advanced > Miscellaneous and select Properties.2