GFI Network Server Monitor, 250-499 IP, 3 Years SMA Manual

GFI Network Server Monitor 7.0 Manual By GFI Software Ltd.

GFI Network Server Monitor Introduction • 4 • Process running function – Checks that processes are running on specified target computers. • Users

GFI Network Server Monitor Configuring monitor functions • 94 Screenshot 89 - Daemon check properties dialog The Daemons check requires the followi

GFI Network Server Monitor Check folders • 95 Check folders Introduction In GFI Network Server Monitor, all checks are organised into folders. Folde

GFI Network Server Monitor Check folders • 96 NOTE: Folders with the same name cannot exist on the same level. This means that you can have folders

GFI Network Server Monitor Check folders • 97 2. Specify the folder details; i.e. folder name (e.g. TMJASON) and folder description. 3. Configure th

GFI Network Server Monitor Check folders • 98 1. Right click on the folder that you wish to move and select ‘Cut’. 2. Go on the preferred destinatio

GFI Network Server Monitor Monitoring checks status • 99 Monitoring checks status Introduction You can view the current state of monitoring checks i

GFI Network Server Monitor Monitoring checks status • 100 GFI Network Server Monitor allows you to view the state of monitor checks directly from it

GFI Network Server Monitor Monitoring checks status • 101 Viewing all the checks Screenshot 95 - All checks page To view the status of all checks i

GFI Network Server Monitor Monitoring checks status • 102 Viewing the state of checks from the GFI N.S.M. Activity Monitor GFI Network Server Monito

GFI Network Server Monitor Monitoring checks status • 103 The GFI NSM Activity Monitor also includes a ‘Monitoring Checks Status’ tab. This displays

GFI Network Server Monitor Introduction • 5 Built-in checks for SNMP (Simple Network Management Protocol) • SNMP function – Monitors specified var

GFI Network Server Monitor Monitoring checks status • 104 By default, the normal view opens up in the “All checks” page. This page displays the stat

GFI Network Server Monitor Monitoring checks status • 105 NOTE: For security reasons, we recommend the use of Microsoft IIS web server for accessing

GFI Network Server Monitor Monitoring checks status • 106 and the target computer. When such situations occur, monitoring checks are placed in an un

GFI Network Server Monitor Global alerting options • 107 Global alerting options Introduction Screenshot 101 - ‘Alerting Options’ node The ‘Alerti

GFI Network Server Monitor Global alerting options • 108 Screenshot 102 – Email Alerts configuration dialog By default, the server at the top of th

GFI Network Server Monitor Global alerting options • 109 Screenshot 103 - Mail server propertiesdialog 2. Click on ‘Add’ and specify the following

GFI Network Server Monitor Global alerting options • 110 6. Click on ‘OK’ to save these settings and exit the Email Alerts configuration dialog. Ed

GFI Network Server Monitor Global alerting options • 111 • Message – Specify the contents of the message body. We recommend that in the message bod

GFI Network Server Monitor Global alerting options • 112 Screenshot 105 - Network Alerts Properties Format network message 1. Right click on the ‘A

GFI Network Server Monitor Global alerting options • 113 Screenshot 106 - SMS Alerts dialog Out of the box GFI Network Server Monitor can relay SMS

GFI Network Server Monitor Introduction • 6 Unix based computers. In VBscript, you can make use of WMI and ADSI. WMI is an interface to a broad rang

GFI Network Server Monitor Global alerting options • 114 The in-built GSM SMS Server allows GFI Network Server Monitor to directly send SMS (text) m

GFI Network Server Monitor Global alerting options • 115 Screenshot 108 - Edit Property dialog 3. Double click on the property which you want to co

GFI Network Server Monitor Global alerting options • 116 GFI FAXmaker SMS service provider template Figure 3 - SMS alert flow via GFI FAXmaker SMS

GFI Network Server Monitor Global alerting options • 117 Screenshot 109 - FAXmaker SMS service configuration dialog Requirements In order to use th

GFI Network Server Monitor Global alerting options • 118 • SMTP port – Specify the SMTP port through which the transmission will take place. By def

GFI Network Server Monitor Global alerting options • 119 Screenshot 110 - Clickatell Email2SMS Service configuration dialog Requirements No specifi

GFI Network Server Monitor Global alerting options • 120 The Clickatell Email2SMS Service requires the following parameters: • SMTP server – Specif

GFI Network Server Monitor Global alerting options • 121 4. In the ‘Retries’ entry box, specify the number of times that GFI Network Server Monitor

GFI Network Server Monitor Global alerting options • 122 Screenshot 111 - Generic SMS service configuration dialog Requirements No specific hardwa

GFI Network Server Monitor Global alerting options • 123 • SMTP server – Specify the name of the SMTP server through which GFI Network Server Monit

GFI Network Server Monitor Introduction • 7 GFI Network Server Monitor components GFI Network Server Monitor is a client/server application, based o

GFI Network Server Monitor Global alerting options • 124 4. In the ‘Retries’ entry box, specify the number of times that GFI Network Server Monitor

GFI Network Server Monitor Global alerting options • 125 Configuring a TAP/UCP compliant SMS Service Center Screenshot 112 – NSM 5 SMS Server confi

GFI Network Server Monitor Global alerting options • 126 Screenshot 113 - Providers tab 4. Choose your SMSC service provider from the available lis

GFI Network Server Monitor Global alerting options • 127 5. Click on the ‘Dial and Modem Properties’ tab and specify the following parameters: • T

GFI Network Server Monitor Global alerting options • 128 Screenshot 115 - SMSC Provider Setup Screen 4. Click on ‘New’ and specify the following pa

GFI Network Server Monitor Global alerting options • 129 Changing SMSC providers details Screenshot 116 - SMSC providers list NOTE: This section is

GFI Network Server Monitor Global alerting options • 130 Format SMS/pager message 1. Right Click on the ‘Alerting Options’ node and select ‘Properti

GFI Network Server Monitor Global alerting options • 131 • %CHECK_EXPLANATION% - the explanation returned with the last known status of the check.

GFI Network Server Monitor General options • 133 General options Introduction Screenshot 118 – ‘General Options’ node From the ‘General Options’ n

GFI Network Server Monitor Introduction • 8 Screenshot 1 - The GFI Network Server Monitor configuration The main GFI Network Server Monitor configu

GFI Network Server Monitor General options • 134 Screenshot 119 - Uncertain Results setup GFI Network Server Monitor can be configured to convert u

GFI Network Server Monitor General options • 135 Screenshot 120 - built in Web Server settings To configure the built in web server: 1. Right Click

GFI Network Server Monitor General options • 136 1. Start up Internet Services Manager, right click on the ‘Web Site’ node, and from the popup menu

GFI Network Server Monitor General options • 137 3. Now enter the path where the content is located. Select ‘Browse’, and select the ‘server\web’ fo

GFI Network Server Monitor General options • 138 Screenshot 124 - Setting Virtual Directory properties 6. In the Virtual Directory tab of the prope

GFI Network Server Monitor General options • 139 Screenshot 125 - Specify default document 3. Select the Documents tab and remove all the default d

GFI Network Server Monitor General options • 140 Screenshot 126 - Select authentication method If Integrated Windows authentication is used, then a

GFI Network Server Monitor General options • 141 Screenshot 127 - Setting permissions 7. Add / remove the users / groups you want to grant access t

GFI Network Server Monitor General options • 142 Screenshot 128 - Proxy Server Setup Window To configure proxy server parameters: 1. Right Click on

GFI Network Server Monitor General options • 143 Screenshot 129 - Log file setup Window To configure the logging parameters: 1. Right Click on the

GFI Network Server Monitor Installing GFI Network Server Monitor • 9 Installing GFI Network Server Monitor System requirements Computers running GF

GFI Network Server Monitor Database maintenance options • 145 Database maintenance options Introduction Screenshot 130 - Database Options Through t

GFI Network Server Monitor Database maintenance options • 146 MS Access database backend Screenshot 131 – Ms Access backend properties dialog To us

GFI Network Server Monitor Database maintenance options • 147 MSDE/MS SQL Server database backend Screenshot 132 - MSDE/MS SQL Server backend prope

GFI Network Server Monitor Users and Groups • 149 Users and Groups Introduction GFI Network Server Monitor checks refer to the user's propertie

GFI Network Server Monitor Users and Groups • 150 Configure user properties User parameters are defined in the user properties dialog, which opens a

GFI Network Server Monitor Users and Groups • 151 • SMS/Pager number – Specify (if required) the Pager number were SMS messages will be sent. • Ne

GFI Network Server Monitor Users and Groups • 152 Define alerts to be used You can specify what alerts (if any) are to be sent, on the occurrence of

GFI Network Server Monitor Users and Groups • 153 Screenshot 137- Members of tab To specify the group(s) to which this user will be added, click on

GFI Network Server Monitor Installing GFI Network Server Monitor • 10 Screenshot 2 - Previous Version Detected 3. The Installation Wizard starts by

GFI Network Server Monitor Users and Groups • 154 Screenshot 138 - Group Properties dialog 2. Specify the group name (e.g. NetworkAdministrators) a

GFI Network Server Monitor Reporting • 155 Reporting Introduction Out of the box, GFI Network Server Monitor includes a dedicated reporting tool.

GFI Network Server Monitor Reporting • 156 2. Select the ‘Availability–Detail Report’ option and click on ‘Next’ to continue. Screenshot 140 - Sele

GFI Network Server Monitor Reporting • 157 the checks which you wish to include in the report. When ready, click on ‘Next’ to continue. NOTE: By de

GFI Network Server Monitor Reporting • 158 Screenshot 143 - The availability detailed report Availability-Summary Report The Availability-Summary R

GFI Network Server Monitor Reporting • 159 1. Launch the report wizard and select the ‘Availability–Summary Report’ option. 2. Specify the rest of

GFI Network Server Monitor Network tools • 160 Network tools Enumerate computers This tool searches for domains and/or workgroups on your network.

GFI Network Server Monitor Network tools • 161 • Select ‘Only these’ to specify which computers to look for. Define selection criteria parameters to

GFI Network Server Monitor Network tools • 162 running on the specified target computer. You can also highlight / a particular process or indicate p

GFI Network Server Monitor Network tools • 163 • Hide Processes – Specify the list of processes that you do not want to display in the derived list

GFI Network Server Monitor Installing GFI Network Server Monitor • 11 Screenshot 4 – Import settings from an older installation NOTE: The following

GFI Network Server Monitor Network tools • 164 Screenshot 150- DNS Lookup - setup Window To obtain information about a domain name: 1. Go to the To

GFI Network Server Monitor Network tools • 165 Screenshot 151 - WhoIs tool results 1. Specify the parameters required for this tool: • Domain Name

GFI Network Server Monitor Network tools • 166 Screenshot 152 - Traceroute Setup window 1. Specify the following parameters: • Domain/IP/Name – Sp

GFI Network Server Monitor Network tools • 167 Screenshot 153 – The SNMP Audit tool 1. Specify the following parameters: • IP Address – The IP add

GFI Network Server Monitor Network tools • 168 this service is required it is highly recommended that SNMP is turned off. Screenshot 154 - SNMP Wal

GFI Network Server Monitor Other features • 169 Other features Export configurations You can export a copy of your GFI Network Server Monitor config

GFI Network Server Monitor Other features • 170 Import configurations You can import all configuration settings (except for the license key) of anot

GFI Network Server Monitor Other features • 171 Version information Screenshot 157 - Version Information Check the version of GFI Network Server Mo

GFI Network Server Monitor Other features • 172 To check for newer builds, right click on ‘Version Information’ in the ‘General’ Node and selecting

GFI Network Server Monitor Writing your own monitoring functions • 173 Writing your own monitoring functions Introduction NOTE: GFI Support cannot a

GFI Network Server Monitor Installing GFI Network Server Monitor • 12 6. Specify the full user name, the company name and the license key. If you ar

GFI Network Server Monitor Writing your own monitoring functions • 174 • All variables must be 'dimmed', except EXPLANATION. EXPLANATION i

GFI Network Server Monitor Writing your own monitoring functions • 175 Screenshot 160 - VBscript check parameters dialog 2. Select ‘Generic VB Scri

GFI Network Server Monitor Writing your own monitoring functions • 176 upon execution of the function or directly specified as a string (e.g. “Jason

GFI Network Server Monitor Troubleshooting • 177 Troubleshooting Introduction The troubleshooting chapter explains how you should go about resolving

178 • Troubleshooting GFI Network Server Monitor Ensure that you have registered your product on our website first, at http://customers.gfi.com. We

GFI Network Server Monitor Index• 179 Index A ADSI 6, 173, 176 Alerting Options 107, 108, 110, 112, 114, 117, 119, 122, 125, 127, 129, 130 alerts 2,

180 •Index GFI Network Server Monitor R Reporting 6 reporting tool 155 reports 6, 155 S Services function 3 SMS 1, 2, 27, 28, 29, 112, 124, 125, 127

GFI Network Server Monitor Installing GFI Network Server Monitor • 13 Screenshot 7 - Mail Server details NOTE: The following stage is only required

GFI SOFTWARE Ltd. http://www.gfi.com E-mail: [email protected] Information in this document is subject to change without notice

GFI Network Server Monitor Installing GFI Network Server Monitor • 14 9. Specify which database backend must be used to store the results of its mon

GFI Network Server Monitor Installing GFI Network Server Monitor • 15 3. Click on the ‘Log On’ tab and make the required changes. 4. Click on ‘OK’

GFI Network Server Monitor Configuring GFI Network Server Monitor • 16 Configuring GFI Network Server Monitor Getting started with GFI Network Serv

GFI Network Server Monitor Configuring GFI Network Server Monitor • 17 Once ready, you can still make use of this wizard by launching it from File &

GFI Network Server Monitor Configuring GFI Network Server Monitor • 18 Screenshot 12 – Specify additional applications that require monitoring 4. S

GFI Network Server Monitor Configuring GFI Network Server Monitor • 19 6. Click on ‘Finish’. A default set of folders (one per target computer) con

GFI Network Server Monitor Configuring GFI Network Server Monitor • 20 Screenshot 15 - ICMP/Ping check properties dialog 3. Configure the parameter

GFI Network Server Monitor Configuring GFI Network Server Monitor • 21 Screenshot 16 – The Select Computer(s) dialog 4. Select the target computer(

GFI Network Server Monitor Configuring GFI Network Server Monitor • 22 Some type of checks (e.g., IMAP, POP3) may require alternative logon credenti

GFI Network Server Monitor Configuring GFI Network Server Monitor • 23 Screenshot 18 – The Select Target folder dialog NOTE: Refer to 'Configu

GFI Network Server Monitor Contents • i Contents Introduction 1 Introduction to GFI Network Server Monitor (GFI NSM)...

GFI Network Server Monitor Configuring GFI Network Server Monitor • 24 Configure general parameters Screenshot 19 - Check properties dialog To spec

GFI Network Server Monitor Configuring GFI Network Server Monitor • 25 connections or delays in connection in extremely busy targets (e.g. File serv

GFI Network Server Monitor Configuring GFI Network Server Monitor • 26 • File must contain…. – Enable this option and specify the string that must

GFI Network Server Monitor Configuring GFI Network Server Monitor • 27 4. When ready, click on ‘Apply’ to accept the current configuration. Alerts

GFI Network Server Monitor Configuring GFI Network Server Monitor • 28 Screenshot 23- Alerts Setup Dialog These alerts can be sent in two situation

GFI Network Server Monitor Configuring GFI Network Server Monitor • 29 GSM device (e.g., cell phone) or via a web-based SMS gateway. When an SMS ale

GFI Network Server Monitor Configuring GFI Network Server Monitor • 30 Screenshot 25 - Alerts setup dialog 3. Choose the event for which alerts mus

GFI Network Server Monitor Configuring GFI Network Server Monitor • 31 information on user properties, please refer to the ‘Configure user propertie

GFI Network Server Monitor Configuring GFI Network Server Monitor • 32 Screenshot 28 - File parameters dialog If the file requires any parameters y

GFI Network Server Monitor Configuring GFI Network Server Monitor • 33 Restart computers/services after an alert is triggered Screenshot 29 - Servi

GFI Network Server Monitor • ii Email Route check ...53 SNMP

GFI Network Server Monitor Configuring GFI Network Server Monitor • 34 Set up dependencies Dependencies are checks that define the availability of

GFI Network Server Monitor Configuring GFI Network Server Monitor • 35 • Select the ‘Ensure one of the following checks succeeds…..’ option, to deno

GFI Network Server Monitor Configuring GFI Network Server Monitor • 36 Screenshot 32 - Maintenance schedule Dialog To set up maintenance schedules:

GFI Network Server Monitor Configuring GFI Network Server Monitor • 37 those configured in monitoring checks. In fact, such folder properties can be

GFI Network Server Monitor Configuring GFI Network Server Monitor • 38 NOTE: It is not possible to set a folder to inherit the parameters of a singl

GFI Network Server Monitor Configuring GFI Network Server Monitor • 39 Screenshot 35 - The 'Monitor Now' dialog NOTE: When running a chec

GFI Network Server Monitor Configuring monitor functions • 41 Configuring monitor functions Introduction As soon as the new check wizard is trigger

GFI Network Server Monitor Configuring monitor functions • 42 Screenshot 36 - HTTP/HTTPS check parameters dialog Should the HTTP/HTTPS site require

GFI Network Server Monitor Configuring monitor functions • 43 • Use proxy server – Enable this flag if the target web site is to be accessed throug

GFI Network Server Monitor Contents • iii Global alerting options 107 Introduction ...

GFI Network Server Monitor Configuring monitor functions • 44 accessible and delivering the service required to the end users. The IMAP check also s

GFI Network Server Monitor Configuring monitor functions • 45 the mailbox on your IMAP server. The New Check Wizard automatically prompts you to con

GFI Network Server Monitor Configuring monitor functions • 46 within 1 second. However, some slow/busy servers need more time. Default value is set

GFI Network Server Monitor Configuring monitor functions • 47 • Login to mailbox – Select this option if you want to verify mail box authentication

GFI Network Server Monitor Configuring monitor functions • 48 Screenshot 41 - SMTP server check parameters dialog The SMTP Mailserver check require

GFI Network Server Monitor Configuring monitor functions • 49 NTP Time Server availability Most of organizations use a time server to ensure accurat

GFI Network Server Monitor Configuring monitor functions • 50 Screenshot 43 - DNS server check parameters dialog The DNS server check requires the

GFI Network Server Monitor Configuring monitor functions • 51 ICMP/Ping The ICMP Ping function checks the availability of a remote host by sending I

GFI Network Server Monitor Configuring monitor functions • 52 Generic TCP/IP check GFI Network Server Monitor can check local or remote server conne

GFI Network Server Monitor Configuring monitor functions • 53 Email Route check Figure 1 – Email Route check operation The Email Route check verifi

GFI Network Server Monitor • iv SNMP audit...

GFI Network Server Monitor Configuring monitor functions • 54 • The sender’s and recipient’s email address. For more information on how to configur

GFI Network Server Monitor Configuring monitor functions • 55 Configuring the sender’s and recipient’s email address Screenshot 47 - The test email

GFI Network Server Monitor Configuring monitor functions • 56 Screenshot 48 - SMTP Server configuration dialog Click on the ‘Configure’ button of t

GFI Network Server Monitor Configuring monitor functions • 57 alternative credentials that this check will use by selecting one of the following opt

GFI Network Server Monitor Configuring monitor functions • 58 Computer field in the check properties. If required, specify an alternative target or

GFI Network Server Monitor Configuring monitor functions • 59 Screenshot 50 - SNMP check parameters dialog The SNMP (Simple Network Management Prot

GFI Network Server Monitor Configuring monitor functions • 60 Windows OS generic checks Generic VB Script The VBscript function allows you to create

GFI Network Server Monitor Configuring monitor functions • 61 • VB Function Parameters – In the parameters list, specify any additional parameters

GFI Network Server Monitor Configuring monitor functions • 62 The parameters required for this function are: Performance Object – Click on the butt

GFI Network Server Monitor Configuring monitor functions • 63 Screenshot 55 - Command Line Output check parameters dialog The parameters required f

GFI Network Server Monitor Introduction • 1 Introduction Introduction to GFI Network Server Monitor (GFI NSM) GFI Network Server Monitor is a networ

GFI Network Server Monitor Configuring monitor functions • 64 Screenshot 56 - Process Properties check parameters dialog The parameters required fo

GFI Network Server Monitor Configuring monitor functions • 65 Screenshot 57 - Event log check parameters dialog It can also look for specific patte

GFI Network Server Monitor Configuring monitor functions • 66 • Description contains string – Specify the string to search for, in the file conten

GFI Network Server Monitor Configuring monitor functions • 67 Disk Space GFI Network Server Monitor can check for free disk space on local and remot

GFI Network Server Monitor Configuring monitor functions • 68 Screenshot 60 - Services check parameters dialog A Service monitor function requires

GFI Network Server Monitor Configuring monitor functions • 69 CPU Usage NOTE: This monitor function requires WMI to be installed on the computer ru

GFI Network Server Monitor Configuring monitor functions • 70 Screenshot 63 - Directory Size check parameters dialog The Directory Size function re

GFI Network Server Monitor Configuring monitor functions • 71 Screenshot 64 - File size check parameters dialog The file size function requires the

GFI Network Server Monitor Configuring monitor functions • 72 Screenshot 65 - LDAP Query check parameters dialog No Setup parameters are required f

GFI Network Server Monitor Configuring monitor functions • 73 Screenshot 66 - Physical Disk check parameters dialog No parameters are required for

GFI Network Server Monitor Introduction • 2 the computers that you wish to monitor. The Network Monitor Engine is multi-threading and can run 24 che

GFI Network Server Monitor Configuring monitor functions • 74 Screenshot 67 - Printer availability check parameters dialog The Printer Availability

GFI Network Server Monitor Configuring monitor functions • 75 Screenshot 68 – Running Process check parameters dialog A Process monitor rule requir

GFI Network Server Monitor Configuring monitor functions • 76 Screenshot 69 – Users and Groups check parameters dialog The User and Groups membersh

GFI Network Server Monitor Configuring monitor functions • 77 Screenshot 70 - ISA Server check parameters dialog The parameters required are: 1. Sp

GFI Network Server Monitor Configuring monitor functions • 78 Screenshot 71 - Exchange server check parameters dialog The Exchange server check req

GFI Network Server Monitor Configuring monitor functions • 79 Screenshot 72 - MS SQL/ADO check parameters dialog An MS SQL / ADO function requires

GFI Network Server Monitor Configuring monitor functions • 80 Screenshot 73 - ODBC administrator with sample database configured A system DSN entry

GFI Network Server Monitor Configuring monitor functions • 81 3. Select a database driver suitable for the database you wish to monitor (e.g. for an

GFI Network Server Monitor Configuring monitor functions • 82 Screenshot 76 – Terminal Services: Port Check parameters dialog A Terminal Services c

GFI Network Server Monitor Configuring monitor functions • 83 Screenshot 77 – Terminal Services: Physical Logon check parameters dialog The paramet

GFI Network Server Monitor Introduction • 3 Support for nested folders Nested folders (folders contained within other folders) are available in the

GFI Network Server Monitor Configuring monitor functions • 84 Screenshot 78 - SSH check parameters dialog A Generic SSH Script Check requires the f

GFI Network Server Monitor Configuring monitor functions • 85 NOTE 2: You can make changes to the selected script file by clicking on the ‘Edit scri

GFI Network Server Monitor Configuring monitor functions • 86 • Does not exist – Enable this option to check for file existence only. In this case,

GFI Network Server Monitor Configuring monitor functions • 87 Screenshot 82 – Directory/folder Size setup window A Directory Size function requires

GFI Network Server Monitor Configuring monitor functions • 88 Screenshot 83 - File size check parameters dialog The File Size function requires the

GFI Network Server Monitor Configuring monitor functions • 89 Screenshot 84 - Printer check parameters dialog GFI Network Server Monitor uses a Lin

GFI Network Server Monitor Configuring monitor functions • 90 Screenshot 85 –Running Process check parameters dialog A process check requires the f

GFI Network Server Monitor Configuring monitor functions • 91 Screenshot 86 – Users and Groups check parameters dialog The User/Group membership fu

GFI Network Server Monitor Configuring monitor functions • 92 Screenshot 87 - Disk Partition check parameters dialog The parameters required by thi

GFI Network Server Monitor Configuring monitor functions • 93 Screenshot 88 - Disk Space check parameters dialog. A Disk Space function requires th